05 03 24
Tired of spam or fraud calls? File a plaint on Chakshu.
The Department of Telecommunications (DOT) on Monday (05 03 2024) launched Chakshu, a platform for telecom users to report fraud
or spam callers. The facility, available at sancharsaathi.gov.in/sfc, will allow citizens to "proactively report suspected fraud communication", the DoT said in its announcement.
The platform will allow users to report frauds related to bank account, payment wallet, SIM, gas connection, electricity connection, KYC update, expiry, deactivation, im- personation as government official or relative, and sextortion.
The Digital Intelligence Platform was also
launched, which would be a non-public data-sharing resource for "Telecom Service Providers, law enforcement agencies, banks and financial institutions, social media platforms, identity document issuing authorities, and so on", the DoT said.
Ashwini Vaishnaw Minister for Communications and Electronics &
Information Technology Ashwini Vaishnaw also supported Caller Name Presentation (CNAP), a fea-ture that would allow telecom users who opt for the service to view the registered name of everyone calling them. Telecom firms and some civil socie- ty groups had warned that it would adversely impact
people's privacy rights. Mr. Vaishnawm likened the feature to the right to know who was knocking at the door but added that recommendations favouring CNAP's introduction by the Telecom Regulatory Auth- ority of India would be reviewed in detail before further steps are taken.
Courtesy:
The Hindu Bureau
NEW DELHI
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